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GDPR Data processing modelUse of PBXs serving customer phones

By: Ludwig Karneth
PrivateIT and telecoms
This processing is intended to reimburse the cost of telephone calls and to manage the internal directory.

Purposes (2)

A purpose is the objective pursued by the setting up of your file. It indicates what the processing of personal data will be used for, its purpose. This purpose must be clear and understandable

1
Reimbursement of the cost of personal telephone calls
- the drawing up of documents intended for the recovery of the corresponding sums; - in the event of a dispute, the drawing up of documents indicating the characteristics of the communication(s) for which reimbursement of the cost is claimed.
2
Internal telephone directory management
Creation, publication and distribution of nominative lists of telephone service users
Legitimate interest

Data categories (2)

Personal data is any information relating to an identified or identifiable natural person. A natural person can be identified either directly (eg surname and first name) or indirectly (eg phone number, social security number, email or postal address, but also voice or image)

Customer telephone communication

Data details


Cost of communicationrequired
Number of taxesrequired
Call start and end date and timerequired
Call durationrequired
Nature of callrequired
Called phone numberrequired

Data conservation rules

Active base:

The personal information collected and processed must not be kept beyond the time required for users to pay their telephone expenses; in the event of a dispute over the detailed statement justifying telephone consumption, the information must not be kept beyond the settlement of the dispute

Identity of the client user of the workstation

Data details


Item numberrequired
Name and surnamerequired

Data conservation rules

Active base:

The personal information collected and processed must not be kept beyond the time required for users to pay their telephone expenses; in the event of a dispute over the detailed statement justifying telephone consumption, the information must not be kept beyond the settlement of the dispute

Data subject (1)

A data subject is any person whose data is collected, retained or processed by the data processing. e.g. In a recruitement process, any candidate for a position proposed in recruitement management process

  • Customers

Author:
Ludwig Karneth
Ludwig Karneth

Created at:07/08/2023

Updated on:00/01/1970

License: © Creative commons :
Attribution / Pas d'utilisation commerciale
CC-BY-NC AttributionPas d'utilisation commerciale

Nb using:2


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